1. Introduction

Welcome to The BBQ Hub Ltd. By accessing our services, website, or making a purchase, you agree to the following Terms & Conditions. Please read them carefully.

2. Definitions

• "We," "Us," and "Our" refer to The BBQ Hub Ltd.
• "You" and "Customer" refer to any individual or business purchasing from or engaging with The BBQ Hub Ltd.
• "Products" refer to any items sold by The BBQ Hub Ltd.

3. Orders & Payments

• All orders are subject to availability and acceptance by The BBQ Hub Ltd.
• Payments must be made in full at the time of order unless otherwise agreed in writing.
• We reserve the right to refuse or cancel any order at our discretion.

4. Pricing & Availability

• Prices are displayed in GBP and include VAT unless stated otherwise.
• Prices are subject to change without notice.
• We make every effort to ensure product availability, but stock levels are not guaranteed.

5. Delivery & Collection

• Delivery timescales are estimates and not guaranteed.
• The BBQ Hub Ltd is not responsible for delays due to unforeseen circumstances.
• Customers must inspect goods upon delivery and report any issues within 24 hours.

6. Returns & Refunds

• Products may be returned within 14 days of receipt if unused and in original packaging.
• Perishable goods and custom orders are non-refundable unless faulty.
• Refunds will be processed within 7-10 business days after the returned goods are inspected.

7. Warranty & Liability

• We guarantee that our products are fit for purpose as described.
• The BBQ Hub Ltd is not liable for indirect, incidental, or consequential damages.
• Any claims for defective products must be made within 30 days of purchase.

8. Use of Website & Services

• The content on our website is for general information only and may change without notice.
• We are not responsible for inaccuracies or omissions.
• Unauthorised use of our website or its content is strictly prohibited.

9. Privacy & Data Protection

• Customer information is handled in accordance with our Privacy Policy.
• We do not share personal data with third parties without consent, except as required by law.

10. Force Majeure

• The BBQ Hub Ltd is not liable for failure to fulfil obligations due to events beyond our control, such as natural disasters, strikes, or government restrictions.

11. Governing Law

• These Terms & Conditions are governed by the laws of England and Wales.
• Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

For any queries regarding these Terms & Conditions, please contact us at:

The BBQ Hub Ltd
Unit 7 Orchard Business Centre, Sanderson Way, Tonbridge, Kent TN9 1QG
thebbqhubtn9@gmail.com
+44 1732 914086